Privacy Policy

MCL Oceania Pty Ltd (ABN 62 615 159 852) trading as MCL Drone Services (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information, in line with the Australian Privacy Principles.

What we collect

When you contact us or request a quote, we collect the details you give us, such as your name, email address, phone number, project location and project details. Our website may also collect technical information such as your IP address, browser type and pages visited through cookies and analytics tools.

How we use it

• To respond to enquiries and prepare quotes
• To plan and deliver drone services, including airspace and permit applications
• To send invoices and project files
• To improve our website and services

We do not sell your personal information.

Aerial imagery and privacy

We plan flights to capture the subject you have engaged us for and take care to avoid identifying people or neighbouring private property unnecessarily. If you believe our imagery shows you or your property and you have a concern, please contact us.

Disclosure

We may share information with service providers who help us operate (for example, email, hosting and file delivery providers), with authorities when required for flight approvals or permits, or where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as needed for the purposes above or as required by law.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us using the details below.

Contact

MCL Drone Services, Cairns QLD. Please contact us through the enquiry form on our Contact page. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).